Reward Activity

Give your users rewards when they reach this activity.

Create redeemable rewards and assign them to a Reward Activity. You will need to create a Reward before assigning it in a Pathway.

Tip: Add a Reward Activity on its own within a single row.

How to create a Reward Activity

1. Open a Pathway.

2. Select the + icon and then select Reward.

3. Assign a Reward. Assign the reward that will be given when users reach this point in the Pathway. Go to Rewards to create a new reward.

4. Add a short snippet. Write a short description of the reward. This will be visible on the Pathway for desktop and tablet only (max. 90 characters).

5. Activity settings.

   1. Required. Reward activities are always set to Required. The activity can not be skipped. All users earn the reward unless the available stock limit has been reached and/or the reward has expired.

   2. Fulfilment. The activity is fulfilled when the user reaches the reward.

Go here to learn about creating a Reward that can be assigned to a Reward Activity.

View Rewards

To see a list of users who have obtained a Reward, open the Pathway Editor and select View Rewards on the Reward Activity. You can also View Rewards directly from the Rewards section.

View Rewards

Reward Voucher States

Pending The voucher has been obtained but a notification to the user has not been sent.

Notified The voucher has been obtained and a voucher notification has been sent.

Verify Send a peer-to-peer confirmation request to the user's device, requesting them to confirm that the reward has been received.

Redeemed Set the voucher to redeemed i.e. confirm that the user has received the reward.

Expired Set the voucher to expired.