Create a Pathway

Pathway levels, rows and activities explained

What is a Pathway?

Pathways are interactive journeys composed of a sequence of digital and real-life activities. You can create multiple levels, each containing steps, activities or tasks to be fulfilled.

Quick Steps: Pathway Setup

1. Open Pathways. Select the + icon to create a new Pathway.

2. Name your Pathway. Choose the app it will be published to, and select Create.

3. The Pathway Editor will be opened under Listing. Go to Pathway to start creating.

4. Add Activities. By default, you can have up to four (4) Pathway levels. Add activities to a level of your choosing by selecting the + icon on the page.

5. Setup nudge notifications (optional).

6. Complete and Publish. When your Pathway is ready, check the preferred Settings, Listing and Theme & Assets. Go to Targeting to publish the Pathway to your app.

The Publish pathway to... option will only be available for accounts with multiple apps.

What are Pathway Levels?

A Pathway can contain up to 4 levels. Each level contains a series of rows with up to three (3) activities per row.

Only levels to which activities are added will become part of your Pathway. This means you can choose to use 1-4 levels.

All required (non-optional) activities must be completed in a level for the user to reach the next level in a path.

What are Pathway Level Milestones?

By default, each level starts with a single Milestone activity in the first row. No other activities can be placed alongside or in place of the Milestone activity.

Pathway Rows

Each row can have up to three (3) activities. This can be a combination of optional and required activities A user must complete all required activities in a row (1-3 activities) before they can move down to the next row in a level.

Required vs Optional Activities

Activity Settings. When editing a Pathway activity, choose whether it is required or optional. Required activities must be completed before proceeding.

Colour activities represent a required activity. This means the user must complete the activity in order to proceed.

Grey cards are optional activities. The user is not required to complete them.

Rewards

Rewards are automatically awarded to a user when they reach the row that the reward is on. Ideally, a reward should sit as a single activity in a row. Go here to learn more.

Certificates

Certificates are automatically awarded to a user when they reach the row that the certificate is on. Ideally, a certificate should sit as a single activity in a row. Go here to learn more.

Connect Pathway

Connect Pathway allows you to connect multiple Pathways. When a user interacts with connected Pathway activity, it enrols them on the Pathway and allows them to switch to the connected Pathway or remain on the current Pathway.