Confirmation Activity

Ask users to confirm that they have completed a task.

Ask users to confirm that they have completed an off-platform activity. Users may confirm using an honour system, by uploading proof/evidence, or by upload proof/evidence for review.

How to create a Confirmation Activity

1. Open a Pathway.

2. Select the + icon and then select Confirmation.

3. Add Activity Name. This will be visible on the Pathway.

4. Add a banner. Upload an image (at least 1136 x 758px in size (.jpg, .png)) that will be visible once a user selects the Pathway

5. Add a short snippet. Write a short description of the activity that will be visible on the Pathway for desktop and tablet only. (max. 90 characters).

6. Write a description. Write a longer description of the activity that is visible once a user selects the Pathway tile on mobile, desktop and tablet.

7. Attach resources. Choose a file (PDF, Audio, Image, or Video) from Cloudfile.

8. Activity Settings.

   1. Required. Choose whether the activity is required (activity must be fulfilled in order to proceed) or optional (can be skipped).

   2. Honour Fulfilment. Select this option if the user must simply confirm that they have completed the activity without providing any evidence.

   3. Upload Fulfilment. Select this option if photo(s) / file(s) must be uploaded to prove that the activity was completed. The upload will not be dependant on a review. Once a file has been uploaded, the activity is marked as complete.

   4. Upload & Confirm Fulfilment. Select this option if file(s) must be uploaded, reviewed and approved before the activity is marked as completed. Uploads will need to be reviewed by your admin team and can either be approved or rejected. The user will be notified accordingly and can re-upload if a submission was rejected.

9. Save.

How to Review, Approve and Reject Uploads

If you select the Upload & Confirm Fulfilment setting, the submitted uploads will need to be reviewed for approval or rejection.

1. Open the Pathway Editor.

2. Select the Confirmation Activity and then select View Responses.

3. In the fulfilment column, select the file icons to open and view the files.

4. Approve or Reject the uploads.

5. On the app, the user will be able to see whether the uploads were approved or rejected.

Watch the video below for an example of the end-to-end confirmation process.

Review user uploads using the Confirmation Activity